COMPARE OPTIONS
NetSure- The Smart Alternative to Cisco SMARTnet and OEM maintenance
NetSure® offers flexible, full coverage that is customized for your infrastructure needs. With comprehensive contract options and modular pricing structures, NetSure® enables you to build an infrastructure maintenance and support solution that best fits your budget and requirements. OEM Lifecycle Milestones do not apply. Curvature will support equipment long after the OEM has ceased support.
All options of NetSure® provide complete hardware maintenance and support solutions with advanced hardware replacement, 24x7 technical support by certified infrastructure technicians, and access to the NetSure® Portal. Backed by our global Network Operations Centers (NOCs), Spirent® test centers, and global logistics capabilities, NetSure allows you to protect your entire infrastructure, leaving nothing to chance.
NetSure® NBD
NetSure® NBD provides complete hardware maintenance and support with next business day advanced hardware replacement, 24/7 technical support, and access to the NetSure® Portal.
NetSure® 4HR
NetSure® 4HR provides even faster advanced hardware replacement for your critical network equipment. NetSure® 4HR delivers 4 hour advanced hardware replacement, 24/7 technical support, and access to the NetSure Portal.
NetSure® Spare
NetSure® Spare ensures the fastest replacement possible by providing an onsite spare. This model offers quicker response time than the standard 2 and 4 hour options provided by other maintenance providers. The spare unit is available fully tested and ready to go at your facility with the NetSure® support team standing by to provide technical support if necessary.
NetSure® Field Support
With NetSure® Onsite Field Support, a certified engineer will arrive at your location to install the advanced hardware replacement onsite. Coupled with Pullman's global footprint and availability to all SLA's, Field Support provides a one source solution tailored to your requirements.
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Field Support provides a CCNA level engineer
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An engineer will install the replacement device
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Field support available with all NetSure® SLAs
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Global support
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Ideal for customers who have limited technical personnel, have a network distributed over remote offices or require 24 hour support
NetSure® Monitoring
NetSure® Monitoring offers a single, integrated solution combining 24/7 network monitoring with 24/7 technical support and advanced hardware replacement. NetSure® + Monitoring provides the continuous network monitoring, proactive provisioning, and rapid incident response to effectively manage and maintain premium performance levels.